How It Works

1. 01

   Registration

   You open your player account using the registration form. Please enter your details completely and truthfully, as they will later be checked against your ID.

   • Minimum age 18
   • Residence or habitual abode in Switzerland
   • A valid email address and mobile number
   • First name, surname, date of birth and address (street, postcode, town)
   • Confirmation that no gambling exclusion applies, and acceptance of the Terms and Conditions
   • Only one account per person
2. 02

   Account verification

   After registering, you have a temporary player account that is valid for a maximum of 30 days. Your identity must be confirmed within that time; without verification, the account is then blocked.

   • Check of first name and surname
   • Check of date of birth
   • Confirmation of residential address
   • Check of an official ID document
   • Check against the register of gambling exclusions
3. 03

   Deposit

   You make deposits in your customer account using the payment method of your choice. All amounts are in Swiss francs, and a deposit is only possible within your deposit limit.

   • TWINT and PostFinance Pay
   • Visa and Mastercard
   • Apple Pay and YAPEAL
   • Paysafecard, Neteller and Skrill
   • Amounts in CHF
4. 04

   Choosing a game

   Browse the games by category or provider. The stake is shown in CHF for every game, and you can save your favourites with the heart symbol.

   • Slot machines and jackpot games
   • Live casino and live game shows
   • Roulette, blackjack and baccarat
   • Other table games
   • Providers such as Pragmatic Play, Evolution, Greentube, NetEnt and Playtech
5. 05

   Withdrawal

   You request a withdrawal in your customer account. The money is paid out only to a payment account held in your name; how long it takes to arrive depends on the method and your bank.

   • Request directly in your customer account
   • Only to a payment account in your own name
   • Processing time depends on payment method and bank
   • Additional documents may be requested if needed
6. 06

   Player protection

   Set your limits, ideally before you play for the first time. You will find all the tools in your customer account.

   • Deposit limit per day, week or month
   • Loss limit per day, week or month
   • Reductions apply immediately, increases only after 7 days
   • Gaming break of 24 hours, 7 days, 30 days or 6 weeks
   • Voluntary exclusion valid at all Swiss casinos

The following principles derive from Swiss gambling law and our Terms and Conditions. They apply equally to all players.

• One account per person. Multiple accounts are not permitted.
• Minimum age 18. Minors may neither open an account nor play.
• Residence in Switzerland. You must live in Switzerland or have your habitual abode here.
• Temporary account for a maximum of 30 days. Without completed verification, the account is then blocked.
• Accurate details. Your personal data must be correct and up to date.
• Documents on request. The operator may request proof of identity and proof of address.
• Withdrawals only to your own account. The payment account must be held in your name.

If you have questions about any of these points, please get in touch via our Contact page. Answers to common questions are in the FAQ.

mycasino does not currently offer any bonus promotions. That means there is no welcome bonus, no free spins and no wagering requirements to keep track of.

Should promotions be offered in future, we will publish the full terms and conditions on this website beforehand.

Create your player account and set your limits right from the start.

Go to customer account